Privacy Policy of Stratos Innovations LLC

Effective Date: June, 27, 2024

Stratos Innovations LLC (hereinafter referred to as "Stratos Innovations," "we," "us," or "our") is committed to protecting the privacy and security of our users and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website [www.stratos-innovations.com], via third-party communication platforms such as WhatsApp, or by engaging in commercial transactions with us.

By accessing our website or utilizing our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various categories of information, which may include but are not limited to:

a. Personal Identification Information

  • Full name

  • Business or company name

  • Contact email address

  • Telephone or mobile number (including WhatsApp)

  • Country and city of operation

  • Shipping and billing addresses

b. Business and Transactional Data

  • Business type and reseller status

  • Order preferences and history

  • Volume estimates and frequency of purchases

  • Payment method preferences (e.g., wire transfer, cryptocurrency)

c. Technical and Usage Data

  • IP address and general geolocation

  • Device and browser information

  • Website activity logs (e.g., pages visited, time spent, referring URLs)

  • Cookies and similar tracking technologies (as outlined below)

2. Purpose and Use of Collected Information

The information we collect is used to:

  • Respond to inquiries and quote requests

  • Provide updated product catalogs and wholesale price lists

  • Facilitate communication through platforms such as WhatsApp or email

  • Process payments and execute order fulfillment

  • Ensure the security and functionality of our services

  • Comply with legal and regulatory obligations

  • Enhance user experience and improve service quality through analytics

3. Disclosure of Information

We may disclose personal data to third parties only under the following circumstances:

  • To logistics and courier service providers for order processing and shipment

  • To payment processors for the execution of financial transactions

  • To legal or regulatory authorities when required by applicable law or in response to lawful requests

  • To trusted third-party vendors under signed confidentiality agreements strictly for operational purposes

Stratos Innovations does not sell, rent, lease, or trade personal data to third parties.

4. Data Retention Policy

We retain personal and business-related data for as long as is reasonably necessary to fulfill the purposes stated herein, or as required by applicable law, including tax and accounting regulations.

5. Data Protection and Security

We implement commercially reasonable administrative, physical, and technical measures to safeguard your information. These include:

  • Encrypted communications and secure storage mechanisms

  • Role-based access controls and multi-factor authentication

  • Secure payment gateway integrations

While we strive to ensure the highest level of data protection, no method of transmission over the internet or electronic storage is entirely infallible.

6. User Rights and Data Access

Depending on your jurisdiction, you may be entitled to:

  • Access a copy of your personal data

  • Request correction of inaccurate or outdated data

  • Request erasure of data under certain conditions

  • Object to or restrict data processing

  • Request data portability in structured format

To exercise these rights, please contact us at sales@stratos-innovations.com. We will respond in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We may utilize cookies and similar tracking technologies to enhance the functionality and usability of our website. Users have the option to manage cookie preferences through browser settings. Disabling cookies may limit certain functionalities of the site.

8. External Links

Our website may contain links to third-party websites. Stratos Innovations is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy statements of all websites they visit.

9. Children’s Privacy

Our services and website are intended solely for individuals aged 18 and above. We do not knowingly collect or solicit personal data from minors. If we become aware that a child has submitted personal information to us, we will delete such data promptly.

10. Updates to This Policy

Stratos Innovations reserves the right to modify this Privacy Policy at any time. Updates will be published on this page with the revised effective date. You are encouraged to review this policy periodically to stay informed of any changes.

11. Contact Information

For any questions or concerns related to this Privacy Policy or your personal data, please contact us:

Stratos Innovations LLC
El Paso, Texas, USA
📧 Email: sales@stratos-innovations.com
📱 WhatsApp: +1 (915) 373-5108